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Privacy Policy

By accessing and using this website, you expressly agree to the following general terms and conditions.

We process personal data in accordance with this privacy statement. Please address any requests for further information, questions, or comments about our privacy policy to

Processing purposes

We collect and process the personal data of suppliers and customers for the purpose of supplier, customer and order management (including customer administration, tracking orders/deliveries, invoicing, profiling, and sending marketing and personalised advertising).

Legal basis/bases of processing

Personal data are processed on the basis of the following articles of the General Data Protection Regulation:  Article 6(1)(b) necessary for the performance of a contract; Article 6(1)(c) necessary for compliance with a legal obligation; and Article 6(1)(f) necessary for looking after our legitimate interest to do business.

Transfer of data to third parties

If necessary in order to achieve the stated objectives, the personal data of the customer and/or supplier will be shared with other parties within the European Economic Area that are directly or indirectly linked to us.

We warrant that these recipients will adopt the necessary technical and organisational measures to protect the personal data.

Retention period

The personal data processed for supplier and customer management purposes will be retained for the period necessary to meet the statutory requirements (including but not limited to those in the area of accounting) or for the period necessary to look after the legitimate interest to do business.

Right of access, rectification, erasure, restriction, objection and portability of personal data

The supplier or customer is always entitled to access their personal data and to rectify, or have a third party rectify, them if they are incorrect or incomplete, have them removed, restrict their processing and to object to the processing of their personal data under the aforementioned articles 6(1)(e) or (f), including profiling based on those provisions.

The supplier or customer is further entitled to obtain a copy of their data (in a structured, commonly used, and machine-readable format) and to have that personal data transmitted to another company.

In order to exercise the above rights, the customer is requested to send an e-mail to the following address:

Direct marketing

The supplier or customer is entitled to object, free of charge, to any processing of their personal data for the purposes of direct marketing.


The supplier or customer is entitled to file a complaint with the Belgian Privacy Commission (Rue De La Presse/Drukpressstraat 35, 1000 Brussels –

Use of cookies

During a visit to the website, cookies may be placed on the hard drive of your computer. A cookie is a text file that a website’s server places in the browser of your computer or mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

‘First party cookies’ are technical cookies that are used by the visited website itself with the aim of optimising its functionality. Example: settings made by the user during previous visits to the website, or a pre-completed form using data that the user has submitted during previous visits.

‘Third party cookies’ are cookies that do not originate from the website itself, but from third parties, for example, an existing marketing or advertising plug-in, such as cookies from Facebook or Google Analytics. Such cookies require the prior consent of the site visitor – this can be done via a bar at the bottom or the top of the website, with reference to this policy. However, this does not prevent further surfing of the website.

You can set your internet browser in such a way that cookies are not accepted, to receive a warning when a cookie is installed, or so that cookies are subsequently removed from your hard drive.  You can do this via your browser settings (using the help function). Please note that certain graphic elements may not appear correctly, or that you will not be able to use certain applications, if you do this.

By using our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer to help analyse how visitors make use of the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet use. Google may provide this information to third parties where required to do so by law, or insofar as such third parties process the information on Google’s behalf. Google will not combine your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings in your browser. However, you may then not be able to use all the features of this website. By using this website, you consent to the processing of information by Google in the manner and for the purposes as set out above.